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Protect's insurer, ATC Insurance Solutions, has a dedicated and experienced claims team who will manage your claim from start to finish

Make an insurance claim

Make an insurance claim - Protect: Severance and Income Protection benefits

Protect’s insurers, ATC Insurance Solutions, try to take the stress out of making a claim. ATC has a dedicated and experienced claims team who will manage your claim from start to finish.

Need a Protect insurance claim form?


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Protect insurance claim forms are also available via


Five easy steps to completing a Protect insurance claim form
There are four different claim forms, depending on your insurance cover and the type of insurance claim you are making:
  • Protect Injury and Sickness
  • Protect Accidental Dental Injury
  • AMWU Protect Injury (non-dental)
  • AMWU Protect Accidental Dental Injury

1.

You fully complete Section A of the claim form, (including either the Injury statement or the Sickness statement if you are making an Injury (non-dental) or Sickness claim)

2.

Your medical practitioner fully completes Section B of the Injury/Sickness claim form

OR


Your dentist completes Section B of the claim form
(Note: dental invoices are not payable by the insurer; only a lump sum benefit will be paid – refer dental injury benefits.)

3.

Your employer fully completes Section C of the Injury/Sickness claim form (this is not required for Accidental Dental Injury claims)

4.

If you went to hospital following an injury, attach a copy of the hospital admission notes. If you have a broken bone, attach a copy of your radiology report.

5.

Check all questions have been answered and each section has been signed and dated.


Send the claim form to:
ATC Insurance Solutions
Level 9, 499 St Kilda Road
Melbourne VIC 3004

Web
www.atcis.com.au
Phone
(03) 9258 1777
Fax
(03) 9867 5540
Freecall
1800 994 694

You should retain a copy of the completed claim form and attachment for your records. Insurance benefits payments will be delayed if the insurer needs to return the claim form to you because it is incomplete. If you need assistance completing the claim form, contact ATC Insurance Solutions.