Contact Us
Contact Us 1300 344 249

Coronavirus COVID-19 - Employer update

Employers facing the prospect of shut down due to COVID-19 restrictions should make note of this important information relating to severance & redundancy and/or your income protection obligations.

Shut down and severance obligations

Should a workplace be shut down due to COVID-19 coronavirus, severance contributions will not be payable during this time, where workers retain their employment but cannot attend work. This may be subject to any conditions specific to your EBA.

Confirming terminations and redundancies

If you are in a position where you must let staff go, please terminate them from your online Protect account on the day of termination. This will expedite payments to workers in a difficult time.

Shut down and income protection obligations

In order for the insurance policy to continue to provide insurance coverage for employees in the event they become sick or injured while stood down from work, it is important that employers continue to pay their insurance contributions.

We appreciate many businesses will be experiencing financial hardship during these unprecedented times. Therefore, should you have concerns regarding the payment of your contributions, please do not hesitate to contact us to discuss your options info@protect.net.au. We will attempt to assist you as best we can in consideration of your circumstances.

Hardship payment for workers

Protect has been granted approval by the ATO to make two hardship payments of $2,000 to workers from their severance account balance in the event that they are stood down without pay and are not relying on other forms of payment (annual leave or long service leave), and they remain employed. Where a worker is terminated and is unemployed, a termination or redundancy payment would apply.

Please refer employees to this Protect website to access relevant information including the  ‘COVID -19 Coronavirus and your Severance Account’  update for comprehensive information about severance, redundancy and hardship payments.

If shutting down is inevitable

Please advise us of the shutdown date via email info@protect.net.au so that we can adjust your account as applicable. For example, removing the severance contribution obligation.

Confidential counselling 1300 725 881

Employers are reminded that Protect’s free independent counselling service is available to you and your family, to assist managing personal or professional stress, as well as to your workforce. Please note that face-to-face sessions have ceased for the time being phone and online services are operating.

Further information

Download this information

Severance and income protection employer update

Dedicated Counselling Phone Number

Free call 1300 725 881

Protect counselling is a free confidential service for individuals seeking support, as well as employers and workers wanting advice on the best method to assist colleagues dealing with a range of concerns:

SUICIDE PREVENTION
SUICIDE PREVENTION
GAMBLING PROBLEMS
GAMBLING PROBLEMS
BULLYING & HARASSMENT
BULLYING & HARASSMENT
Depression & Anxiety
Depression & Anxiety
RELATIONSHIP ISSUES
RELATIONSHIP ISSUES
SOCIAL ISOLATION
SOCIAL ISOLATION
FINANCIAL PROBLEMS
FINANCIAL PROBLEMS
SUBSTANCE ABUSE & ALCOHOL ADDICTION
SUBSTANCE ABUSE & ALCOHOL ADDICTION
STRESS & PRESSURE AT WORK
STRESS & PRESSURE AT WORK
How to join Protect

Click through to learn about joining and complete the enquiry form to start your application

Published Monday 3 August, 2020