Protect works hard to provide vital financial security for workers -
when you and your family need it most.
Read more

Download the Protect App
Illness & Injury Insurance
Meet the Field Team

Worker Area


Join Protect
Severance benefits
Injury & illness insurance
Protect Counselling

Employer Area

What’s New

Home - Protect: Severance and Income Protection benefits

Office closed on Thursday

June 25, 2019

Visitors please note that the Protect office will be closed for an all staff planning day on Thursday 27 June.

We apologise for any inconvenience and will be back on deck to attend to your queries first thing Friday morning.

No access to online claims this weekend

June 25, 2019

Due to end of financial year process requirements, member's access to online claims, on both our App and website, will be restricted over the weekend.

Affected dates:

Friday 28 June
Saturday 29 June
Sunday 30 June

Access will be disabled on Friday afternoon and returned early Monday 1 July. If you have any queries about this restriction please contact the Member Services Team on 1300 344 249.

Firefighters Ambulance Cover

June 03, 2019

Workers who join Protect under the Firefighters Injury & Illness Cover receive an Ambulance Victoria Family Membership. So how does that work for existing members of Ambulance Victoria?

Existing should maintain your cover and renew a 12-month subscription before expiry.

Send your receipt together with your banking details to ATC via and they will arrange for reimbursement. At that time you will also be reimbursed for the period of cover you paid for since signing with Protect.

If you currently have a 3 or 5 year membership, or have any further queries, please contact a Protect Field Team Officer for assistance on 1300 344 249.

Online access for Protect CFA members

May 20, 2019

Automated messages enabling online and App access for our CFA members have begun rolling out, so please look for a text message and an email from us with your log in details.

The 'Protect Services' App is available for download at both Google Play and The App Store. Online access is reached through a secure section of our website. Find the 'worker login' on our home page

Online access enables those with income protection coverage such as our CFA members, to:

- check that employer payments are up to date
- update your contact details

Protect members with a severance account can also check on their account balance, employer contributions and lodge a claim.

If you're a Protect member and would like online access to your account please give us a call on 1300 344 249 and we'll set you up.

Want more Protect news?
Click here