Workers

Protect is Australia's first severance scheme to offer two account options including access to tax-free payments if your job is made redundant

Severance

Severance

We are Australia's first industry severance scheme to offer workers the choice of two severance accounts.

1) Termination Account
The main benefit of this account is that it allows you to claim payment in a wider range of circumstances than is available under the Genuine Redundancy Account.

2) Genuine Redundancy Account
The main benefit of this account is that it provides tax-free redundancy payments to workers, with higher claim limits available than under the Termination Account. However, under a Genuine Redundancy Account, you (or your beneficiaries) may claim payment from your account only in limited circumstances (i.e. redundancy, retirement, or death).

When you join us, your account will default to the Termination Account, however you may wish to change to a Genuine Redundancy Account. To make this change, you will need to complete a Genuine Redundancy Account Nomination Form, which you can obtain by clicking here.

Please note: Nominating a Genuine Redundancy Account must be made before your position is made redundant, and is a permanent change that cannot be reversed at a later date.


Frequently Asked Questions

Which severance account option should I choose?
When you join us, your account will default to the Termination Account, which provides the widest range of circumstances in which you can make a severance claim.

However, you may wish to change to a Genuine Redundancy Account, which provides tax-free redundancy payments to workers, and higher claim limits than available under the Termination Account.

Please note though, severance claims can only be made in limited circumstances under a Genuine Redundancy Account, and nominating for a Genuine Redundancy Account must be made before your position is made redundant, and is a permanent change that cannot be reversed at a later date.


How do I check my severance account balance?
You can check your severance account balance and transaction history at any time via your online account.

How do I access my online account?
Your online account is available via the login button available on the home page. Logging into your account requires your membership number and your password.

To register for online access to your account, please call our Contact Centre on 1300 344 249.


How much severance should my employer be paying to my account?
The amount your employer is required to contribute is determined by your industrial agreement. Along with your Union, we can advise the contribution amounts your employer should be paying to us on your behalf.

ETU:
- VIC: (03) 8329 0000
- TAS: 1800 134 835
- SA: (08) 8234 2130
- WA: (08) 9440 3522

NECA VIC: (03) 9645 5533

AMWU: (03) 9230 5700

MUA WA: (08) 9335 0500


What happens if I lose my job?
If you lose your job or stop work for any reason, you can make a claim from your Protect Termination Account.

If your position is made redundant, you can make a claim from your Protect Genuine Redundancy Account (provided you have selected this account type prior to your position being made redundant).

Tables outlining the circumstances in which you can make a claim, along with applicable claim limits and tax rates can all be found within the Severance brochure in the
Publications section of this website.

Initial severance claims can be made via your online account.


Can I make a severance claim?
For details regarding severance claim eligibility, limits, timing, and tax, please refer to the Severance brochure within the Publications section of this web site.

How do I make a severance claim?
An initial severance claim can be made from your online Protect account at any time of day.

For all other claims, please call us to discuss your circumstances so that we can assist with your claim and arrange any necessary paperwork.


How do I update my contact details with Protect?
Your contact details can be updated at any time via your online account.