Online administration - Protect: Severance and Income Protection benefits

The Protect severance scheme keeps ahead of the pack by drawing on the best professional advice and introducing new initiatives to benefit members and participating employers.

In recent years, we have reduced the paper workload for employers through the introduction of electronic banking and administration access. A secure website portal allows Protect employers to lodge Contribution Return payments via Electronic Funds Transfer (EFT) – improving the accuracy of reporting and ensuring that funds are allocated promptly to employee member accounts.

Protect’s Business Support and Training Consultant is available to assist employers who wish to lodge their Contribution Returns and paperwork online. A highly qualified and experienced trainer, Protect's Business Support consultant works side-by-side with employers and accounts staff to provide businesses with the skills to move to a more productive e-commerce solution.

Employers:
Make the move to electronic banking and on-line lodgement of your Protect Contribution Returns. Contact Protect now for a free consultation and ensure your Contribution Returns are always up to date and compliant.

For more information or to book a free training consultation, complete our enquiry form or contact Protect.

Automated severance account arrears advice

Protect is legally obliged to ensure that employers comply with their severance and insurance contribution requirements and to advise our employee members of instances of non-compliance. If employer contributions are in arrears, this can jeopardise workers’ severance and/or insurance entitlements.

Last year, the Protect Board introduced a new automated arrears process to inform employers, and their affected employees, if an employer’s severance/insurance contributions or paperwork was not up to date.

Access to free training for employers wishing to move to an e-commerce solution is part of Protect’s collaborative approach to better support employers in managing their severance obligations. With electronic banking and online administration via a secure web portal, it’s now easier than ever for employers to keep their Protect Contribution Returns and paperwork up to date.

Due dates for employer contributions

Employer contributions are due on the first day of the following month, and must be paid by the 14th day of that month (for example, the November contribution is due on 1 December and payable by 14 December).

On the 16th day of the month, Protect’s automated administration process may generate an email and/ or SMS to any employer with outstanding Contribution Returns or missing paperwork, advising of the arrears and requesting immediate resolution.

On the 22nd day of the month, if severance contributions are still outstanding, the system may generate an email and/or mobile telephone message to affected Protect employee members. The notification to employees asks them to log on to their Protect web account, check if any contributions are outstanding and, if so, contact their employer to resolve the matter.