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Counselling

Frequently asked questions

Phone 1300 725 881

Phone 1300 725 881

Call Protect Counselling on 1300 725 881 (free call) for immediate access to our independent counselling service. 

The service operates Australia-wide, 24 hours a day, 7 days a week and is available to Protect employers, workers and their immediate family, irrespective of your industry via a free phone service. Free face-to-face sessions at an independent location, as well as on-site counselling services in response to emergency situations will be available once again after the COVID-19 restrictions are lifted.

Yes

Yes

Protect Counselling is available to all immediate family members: 1300 725 881

Your family may also make free use of the Hunterlink online ‘Counselling Portal’ for access to self-assessment tools, information on work-related, personal and mental well-being matters.

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Over the phone or online

Counselling is provided by trained professionals and is usually offered both over the phone and through face-to-face sessions however due to COVID-19 face to face sessions have temporarily ceased. Male and female counsellors are available by phone or online and this free, confidential service is available 24 hours a day, 7 days a week and is accessible Australia-wide.

When restrictions are lifted, face-to-face sessions can be arranged near you. Protect Counselling has access to more than 170 qualified professionals throughout Australia, including regional centres.

No referral required

You do not need a referral to access Protect counselling. There is no wait time and every call is answered by a professional counsellor.

Counselling portal

Members can access the Hunterlink online ‘Counselling Portal’ for access to self-assessment tools, information on work-related, personal and mental well-being matters.

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Please note - the portal is part of Protect’s overall counselling service offering, however we strongly encourage you to call 1300 725 881 (free call) as your first priority.

Dedicated Counselling Phone Number

Free call 1300 725 881

Protect counselling is a free confidential service for individuals seeking support, as well as employers and workers wanting advice on the best method to assist colleagues dealing with a range of concerns:

SUICIDE PREVENTION
SUICIDE PREVENTION
GAMBLING PROBLEMS
GAMBLING PROBLEMS
BULLYING & HARASSMENT
BULLYING & HARASSMENT
Depression & Anxiety
Depression & Anxiety
RELATIONSHIP ISSUES
RELATIONSHIP ISSUES
SOCIAL ISOLATION
SOCIAL ISOLATION
FINANCIAL PROBLEMS
FINANCIAL PROBLEMS
SUBSTANCE ABUSE & ALCOHOL ADDICTION
SUBSTANCE ABUSE & ALCOHOL ADDICTION
STRESS & PRESSURE AT WORK
STRESS & PRESSURE AT WORK