Answers to frequently asked questions are collated by topic. Select your area of interest below:

• Severance
• Income protection insurance
• Counselling
• The Protect App & your online account
• Protect membership

For further assistance contact the Protect Member Services Team.

Information relating to COVID-19 and your Protect account:

• COVID-19 and hardship payments
• COVID-19 and Severance
• COVID-19 and Income Protection
• COVID-19 Employer FAQs