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Contact Us 1300 344 249

Protect worker members

Log in to your account

Log in to your account

Register via the member contact centre

Use the yellow 'workers login' button at the top of each page of this website to access your online account. If you're not registered for online access please call our Member Services Team on 1300 344 249. Once you've registered, be sure to download the 'Protect Services' App so you can keep track of your account on the go.

NEWS

Protect COVID-19 coronavirus updates

Tax free redundancy payments
01 Jul 2020
Protect’s genuine redundancy claims are tax free up to the maximum limits imposed by the ATO, which ensures you get the maximum possible payout when you need it most. As of 1 July, 2020 the tax free threshold and the ETP cap increased.
Coronavirus COVID-19 Severance Update
23 Mar 2020
Protect’s role in the industry is to support members in times of difficulty in relation to their employment. This article advises severance changes and assistance available to members to help bear the impact of COVID-19 coronavirus.
Coronavirus COVID-19 Income Protection Update
16 Mar 2020
This article aims to answer the most commonly asked questions in relation to the developing coronavirus (COVID-19). As the situation unfolds new challenges will arise but rest assured our aim is to continue to support all Protect members as best as we can.
Free confidential counselling
21 Apr 2020
During this time of concern for health, employment and finances, Protect members are reminded that you have access to our free confidential counselling service 24/7.
Here for you when times are tough
09 Apr 2020
Protect was established to assist workers when times are tough. We’re often assisting members when they’re having their worst day so anything we can do to help always feels rewarding.
Big change benefits Protect severance members
17 Dec 2019
The best features of our TER & GRA severance accounts have been rolled into one new Protect account
Protect Industries

Select your industry for tailored worker information

Commercial electricians, telecommunications, linesperson, journeyman, solar, fitter, mechanic

Metal workers, boiler makers, offshore oil & gas workers, labour hire, construction

Seafarer, stevedore, cook, steward, rigger, integrated rating, officers, engineers

Victorian firefighters, operational staff, managers, officers

Rail maintenance, labourer, track worker, mechanic, plant operator

Lift service technician, mechanic, installer, fitter, maintenance and repairs

40,000+ worker members, and counting

40,000+ worker members, and counting

Australia wide

Protect proudly represents workers from a diverse range of industries including electrical, manufacturing, maritime, fire rescue, rail and construction. All Protect members, whether they are receiving severance contributions, income protection contributions, or both, have access to our free counselling service. To find industry specific information about Protect benefits that relate to you please select your industry.

Testimonials

Every Protect staff member I’ve dealt with have been super efficient, polite and helpful from start to finish. Personally, I can’t have wished for kinder and quicker treatment... you’re the best!

David P
David P
Electrical Industry

I wish to thank you for having the scheme and giving me peace of mind during my employment with Metro Trains.

David M
David M
Rail Industry

When the company went into liquidation, I was so lucky to have my Protect account, it was honestly a lifesaver. It gave me the ability to take a breather and plan for where I wanted to head in the future. 

Kim G
Kim G
Electrical Industry

I would like to thank Protect for going above and beyond the call of duty, to make the seamless transition through what is a stressful time, back rehabilitated 100% and into the workforce, on full duties.

Samuel B
Samuel B
Maritime Industry

It says a lot for Protect that you have a whole team that are there for the workers, that have members interests at heart.

Eddy L
Eddy L
Maritime Industry

Protect is reassurance. Although your working life has come to a halt, you can still manage to pay your bills. I've used my income protection a few times over many many years and every single time it's been fantastic.

Steve B
Steve B
Electrical Industry

I've tried to get income protection privately and couldn't get covered, firefighters have just too high a risk a job, so to have Protect cover is absolutely invaluable. I used that instead of chewing through my leave.

Chris L
Chris L
Fire Rescue Industry

Protect's severance account is so important because our industry is insecure. When we’re out of work it gives us that time to get into another job without having to worry about bills.

Steve B
Steve B
Electrical Industry

I’m 100% behind Protect. They met with my wife when I was in hospital and organised everything. We would like to thank you for all your help through a hugely stressful time.

Martin M
Martin M
Maritime Industry

Protect were really sympathetic. They even called me just to see how I was, how my family and friends were coping and how legal proceeding were going. They were genuinely interested and really helpful. 

Jimmy G
Jimmy G
Electrical Industry

Protect income protection insurance is the best thing to happen to the fire industry for many years. My experience accessing it was fantastic and the follow up was also extremely welcome. I was very impressed.

Graeme G
Graeme G
Fire Rescue Industry

I just wanted to thank you very much for all your help, you made this process stress free and easy. Thanks a lot.

Glenn R
Glenn R
Electrical Industry

Having our severance balance secured with Protect means our benefits can't be used as a bargaining chip in workplace negotiations. 

Rick W
Rick W
Lift Industry

Income protection insurance takes the stress out of everything, if you don’t have to worry about money you can concentrate on getting better. Because we’ve all got bills to pay.

Jessica C
Jessica C
Maritime Industry

I found Protect was easy to use. They were helpful, understanding and I didn’t feel rushed. This stopped me stressing and allowed me to focus on my recovery and getting back to work.

Daniel P
Daniel P
Maritime Industry

Just wanted to say thank you for all your help over the last few months and allowing me to put a roof over my family’s head and food on the table. It has been a stressful time, but I am very glad to get back to work.

Brenton H
Brenton H
Maritime Industry

Protect allowed me time to concentrate on recovery. My case manager was extremely helpful. All I had to provide was a doctors certificate to get the ball rolling, then everything was processed very quickly. 

Cliff S
Cliff S
Maritime Industry

Our Protect cover is one of the greatest things the UFU have done for us. It's security for not only us but our families as well. It gave me the opportunity to focus on rehab and get back on the truck as quickly as possible.

Cameron G
Cameron G
Fire Rescue Industry

Protect looked after me like gold, helped me with my paperwork and even when I was back at work, they still rang to see how I was going. Not many people do that.

Paul M
Paul M
Rail Industry

Income protection payments with Protect cover you for two years. When something like this (injury) turns your life upside down, the best thing you can do is make sure you’ve got good cover like Protect.

Dean C
Dean C
Maritime Industry

We couldn't do our role unless we were 100% fit, you'd be putting your crew at risk. My claim was reviewed, accepted and taken care of in a few days, it was all really seamless and comforting in the end.

Frank C
Frank C
Fire Rescue Industry

It's not an easy path dealing with injury or illness. With Protect, you actually get given a case manager, so they help you the whole journey, instead of you just bluffing your way along.

Bonnie C
Bonnie C
Maritime Industry

This level of income protection for firefighters simply wouldn’t be possible if you were attempting to negotiate a policy one out. Sticking together to negotiate certainly increases your bargaining power.

Shane C
Shane C
Fire Rescue Industry

Dedicated Counselling Phone Number

Free call 1300 725 881

Protect counselling is a free confidential service for individuals seeking support, as well as employers and workers wanting advice on the best method to assist colleagues dealing with a range of concerns:

SUICIDE PREVENTION
SUICIDE PREVENTION
GAMBLING PROBLEMS
GAMBLING PROBLEMS
BULLYING & HARASSMENT
BULLYING & HARASSMENT
Depression & Anxiety
Depression & Anxiety
RELATIONSHIP ISSUES
RELATIONSHIP ISSUES
SOCIAL ISOLATION
SOCIAL ISOLATION
FINANCIAL PROBLEMS
FINANCIAL PROBLEMS
SUBSTANCE ABUSE & ALCOHOL ADDICTION
SUBSTANCE ABUSE & ALCOHOL ADDICTION
STRESS & PRESSURE AT WORK
STRESS & PRESSURE AT WORK