Contact the Protect Field Team
Here to help
You'll find the Protect Field Team visiting work sites across the country, meeting with members and assisting with claims. Our high income protection claim acceptance rate can be attributed to the support members get from our Field Team which operates independently of the insurer. Members are encouraged to use the direct contacts below or call through to our Member Services Team on 1300 344 249 to reach our Field Officers.
WORKER MEMBER QUERIES:
Contact Gary, John, Craig, Glenn or or Brett about the benefits of joining Protect and your member entitlements. They're here to support you from your first contact, throughout any income protection or severance claims and on to retirement.
EMPLOYER MEMBER QUERIES:
Joyce fosters our employer relationships and will ensure you're all set to meet your Protect industrial agreement obligations, encouraging a secure and productive work environment.
INDUSTRIAL RELATIONS QUERIES:
Glenn assists workers, employers and unions with anything from basic compliance queries to providing guidance on more complex or disputed issues regarding Protect obligations.
Dedicated Counselling Phone Number
Protect counselling is a free confidential service for individuals seeking support, as well as employers and workers wanting advice on the best method to assist colleagues dealing with a range of concerns: