Contact Us
OUR office hours are: MONDAY - THURSDAY, 8am - 4.30pm AEST
Please call for an appointment before you visit to ensure staff are available to best assit you.
Support is available online or by phone. Protect has the capacity to work completely remotely during any restrictions that may close the office.
We request that you avoid sending hard copy mail. If you have any trouble with email, transacting via your online account or the Protect App, please give us a call: AU 1300 344 249 or (03) 9373 7600 | NZ 0800 300 166
Get in Touch
Email & Phone
Our Location
Level 7, 380 Docklands Drive
Docklands VIC 3008
Member Contact Centre Trading Hours
Monday to Friday: 8am - 4.30pm (AEST)
Postal Address
PO BOX 482
North Melbourne Vic 3051
Contact Protect's insurer, ATC Insurance Solutions, if you require assistance with an insurance claim, or if you'd like more information about Protect income protection insurance.
ATC Insurance Solutions
Level 4, 451 Little Bourke Street
Melbourne VIC 3000
AU Freecall: 1800 994 694
NZ Freecall: 0800 300 143
Fax: (03) 9867 5540
Web: www.atcis.com.au