Contact Us
PLEASE CALL FOR AN APPOINTMENT BEFORE VISITING THE PROTECT OFFICE
To ensure that staff are available to best assist you, please call our Member Services Team on 1300 344 249 to make an appointment before visiting the Protect office. Please note that proof of vaccination is required before entry.
Member support is always available online or by phone. Protect has the capacity to work completely remotely during any restrictions that may close the office.
Online and phone support options
We request that you avoid sending hard copy mail. If you have any trouble with email, transacting via your online account or the Protect App, please give us a call on 1300 344 249 or (03) 9373 7600.
WE HAVE MOVED!
Our new address is:
Level 7, 380 Docklands Drive, Docklands VIC 3008
The Protect mailing address, phone numbers and other contacts remain the same.
Get in Touch
Email & Phone
Our Location
Level 7, 380 Docklands Drive
Docklands VIC 3008
Member Contact Centre Trading Hours
Monday to Friday: 8am - 4.30pm (AEST)
Postal Address
PO BOX 482
North Melbourne Vic 3051
Contact Protect's insurer, ATC Insurance Solutions, if you require assistance with an insurance claim, or if you'd like more information about Protect income protection insurance.
ATC Insurance Solutions
Level 4, 451 Little Bourke Street
Melbourne VIC 3000
Phone: (03) 9258 1770
Freecall: 1800 994 694
Fax: (03) 9867 5540
Web: www.atcis.com.au