Contact Us
lockdown #6 closes the protect office
In order to comply with COVID restrictions in Victoria, the Protect office closed Friday 16 July 2021. We are well equipped to work remotely and service continues with staff working from home.
Stay in touch during any COVID restrictions that close the office
We request that you avoid sending hard copy mail. If you have any trouble with email, transacting via your online account or the Protect App, please give us a call on 1300 344 249 or (03) 9373 7600.
We are moving!
Our address from 4 October, 2021 will be:
Level 7, 380 Docklands Drive, Docklands VIC 3008
Protect phone numbers and other contacts remain the same.
Get in Touch
Email & Phone
Our Location
Ground Floor, 200 Arden Street
North Melbourne VIC 3051
Member Contact Centre Trading Hours
Monday to Friday: 8am - 4.30pm (AEST)
Postal Address
PO BOX 482
North Melbourne Vic 3051
Contact Protect's insurer, ATC Insurance Solutions, if you require assistance with an insurance claim, or if you'd like more information about Protect income protection insurance.
ATC Insurance Solutions
Level 4, 451 Little Bourke Street
Melbourne VIC 3000
Phone: (03) 9258 1770
Freecall: 1800 994 694
Fax: (03) 9867 5540
Web: www.atcis.com.au