Contact Us
Contact Us 1300 344 249

Due to Victorian COVID restrictions,
the Protect office will be closed from Friday 28 May 2021

Service will continue

Protect has the capacity to work completely remotely. The following arrangements are in place to continue support for Protect members during office closure:

Stay in touch

Website: Use our website to:

App: Use the smartphone App to:

  • check your severance balance
  • lodge a severance claim
  • view income protection contributions
  • Update your contact details

Email: Enquiries can be sent via info@protect.net.au

Phone: 1300 344 249

Office phone numbers for Field Officers will be directed to their mobiles.

Mail: Physical mail addressed to PO Box 482 North Melbourne 3051, will be redirected and therefore will slow response times. We advise that you send hard copy mail as a last resort. If you have difficulty using electronic communication, please give us a call on 1300 344 249.

More information on coronavirus and your account:

Free confidential counselling 1300 725 881

Protect Counselling will continue via phone and online services however face to face sessions may cease during COVID restrictions. Operating Australia-wide, 24 hours a day, 7 days a week, counselling is available to all Protect employers, workers and their immediate family, irrespective of your industry. 

Dedicated Counselling Phone Number

Free call 1300 725 881

Protect counselling is a free confidential service for individuals seeking support, as well as employers and workers wanting advice on the best method to assist colleagues dealing with a range of concerns:

COVID-19 IMPACTS
COVID-19 IMPACTS
SUICIDE PREVENTION
SUICIDE PREVENTION
GAMBLING PROBLEMS
GAMBLING PROBLEMS
BULLYING & HARASSMENT
BULLYING & HARASSMENT
Depression & Anxiety
Depression & Anxiety
RELATIONSHIP ISSUES
RELATIONSHIP ISSUES
SOCIAL ISOLATION
SOCIAL ISOLATION
FINANCIAL PROBLEMS
FINANCIAL PROBLEMS
SUBSTANCE ABUSE & ALCOHOL ADDICTION
SUBSTANCE ABUSE & ALCOHOL ADDICTION
STRESS & PRESSURE AT WORK
STRESS & PRESSURE AT WORK
Published Thursday 27 May, 2021