Protect's injury and illness insurance provides global income protection, 24 hours a day, 7 days a week for members who are sick or injured.

The Protect Field Team are independent of the insurer and work with members to ensure claims progress as smoothly as possible. If you have any questions do not hesitate to get in touch.

COVID-19:

Protect’s illness and injury insurance does not contain any exclusions, provisions or limitations specifically related to a pandemic virus that you might find in other insurance policies.

Generally speaking, if a member unfortunately contracted the virus and became unable to work as a result then it is likely that the policy would be able to assist, even if symptoms are mild.

However, the policy only covers instances where a member can’t work because they’re sick or injured. Therefore, if you have been stood down or are self isolating (even if under medical advice), the policy is unfortunately unable to assist because in those circumstances you are not sick or injured. 

Download IP claim forms here

If you lose your job or stop work for any reason, you can make a claim from your Protect account. These reasons may include:

• Redundancy
• Termination
• Resignation
• Retirement
• Promotion to an above award position, or 'off the tools'
• Total and permanent disability
• Death (via beneficiaries)

Please note: Protect now has just one severance account that combines the best features of our old genuine redundancy (GRA) and termination (TER) accounts. The new account allows you to claim at any time that you leave employment AND it offers the best tax rates rates applicable to your termination event.

For fastest results use the App to submit your claim